Job Description

Simple. Inclusive. Natural. Social.

We are hiring for the role of Spa Facilities Attendant. This opportunity is located in Girdwood, Alaska.

Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.

View our Experience:

Achieving Excellence

Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity, our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as Spa Facilities Attendant is critical to delivering on this promise. As Spa Facilities Attendant, you are expected to exceed guest expectations by creating “picture perfect” guest experiences. You will achieve excellence by cleaning and maintaining the facility throughout your shift in addition to operating the pools, saunas, steams rooms, pool deck and outdoor areas for safe guest use. We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you.

Qualifications

• Spends most of each shift in operations delivering quality 1st impressions on the grounds, pool decks; and in outbuildings, and public areas
• Maintains a safe and clean pool deck; by organizing and picking up furniture, towels, robes, and debris. By maintaining washing schedule (see checklist)
• Completes washing schedules assigned or outlined in daily checklists (see checklist)
• Taking and testing water samples to monitor pool water chemistry and making adjustments to maintain the quality standards
• Checks that pool filtration system is in good working condition at prescribed times throughout shift (see daily schedule/checklist)
• Prevents minor maintenance issues from becoming major issues by promptly addressing all assigned maintenance work orders
• Reports/logs all maintenance issues immediately that are beyond the skill set of the employee to fix on their own
• Cleaning, clearing, and maintaining all outdoor walkways, pathways, and green spaces
• Assigned tasks are completed in a manner that does not usually require follow up; both in terms of timeliness and quality
• Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace
• Personal communication, interactions and behaviors support the Spa value that everyone is welcome and everyone is equal
• Contributes to a collaborative workplace; supporting the Spa value of community, common goals and acceptance

Work Perks

• PTO – Paid/Holiday Time Off
• Commuter’s Allowance
• Personal Days
• Referral Bonuses
• Medical & Dental Health Plan
• Discounts on Retail Products and Spa Services

Education & Experience

• Previous Spa or Hotel maintenance experience preferred
• WHIMIS, First Aid (including CPR)
• Able to lift, move, and handle pool chemicals responsibly
• Good judgment around safety and guest experience
• Comfortable with technology and open to new learning

Working Conditions

This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with employees, guests, and other stakeholders. Working outdoors in a variety of Mountain weather conditions, with average temperature ranges of -22 F to +86 F.

Physical Demands

The employee is regularly required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.  Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training, and policy adherence. Employee may be required to pass a functional capacity test developed for this job.

Work Environment

The noise level in this work environment is usually moderate.

About Alyeska Nordic Spa

Set within the jaw-dropping scenery of Alyeska is the brand new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal Forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.

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