Job Description

FRAUD INVESTIGATOR SPECIALIST

WHAT IS THE OPPORTUNITY?

Responsible for performing and documenting through root cause analysis on clients' transactions identified through fraud operations and strategy to identify rings, scams, fraudulent activities that impact CNB's clients, and corporate losses. Additionally, the Fraud Investigator will quarterback internal events and investigation activities to strengthen operational processes to reduce fraud risk.

What you will do

• Perform analysis on clients' transactions identified through the monitoring system that involves various transaction types including but not limited to credit, cash, wire transfers, remote deposit capture and loans.
• Conduct and document, timely investigations with well-reasoned and supported decision-making.
• Utilize a variety of internal bank systems and external research tools to investigate, research, and prepare documentation related to fraud investigations consistent with the resolution of the investigation and perform root cause analysis to identify solutions to reduce future fraud risk.
• Conducts follow-up with line colleagues and clients for any missing or necessary information.
• Demonstrate personal excellence including punctuality, integrity, and accountability.
• Think critically and exercise independent judgement.
• Apply subject matter expertise in the financial services industry to drive improved fraud detection and prevention.
• Champion activities across the fraud organization for identified risk events.
• Provide escalation support for fraud operations.
• Communicate emerging fraud trends across client operations.

Must-Have*

• Bachelor's Degree or equivalent (Work Experience)
• Minimum 5 years experience in risk management or fraud related functions
• Minimum 5 years experience in fraud investigations

Skills and Knowledge

• Must work well in a team environment, as well as independently.
• Advanced computer experience required (e.g., MS Word, Outlook and Excel)
• Analytical skills, use of good judgment, attention to detail, internet savvy.
• Solid understanding of deposit, credit, and money movement transactions and potential fraud attack vectors.
• Must have a strong and positive work ethic and follow CNB core values.
• Must be flexible and adapt quickly to change.
• Must be able to multi-task, adapt well to changing priorities, and meet specific performance goals.
• Advanced Knowledge of PC functions in a Windows based environment.
• Proficient in Excel and Word.
• Effective written and oral communication skills to interact effectively with all levels of bank personnel and clients.
• Demonstrated experience in root cause analysis and event management coordination.
• CFE and/or CFCI certification desired
• Familiarity/proficiency in programming tools such as Snowflake, Python, SAS for data queries desired

Compensation

Starting base salary: $65,296 - $104,304 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

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