Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

The Business Controls Manager (Regulatory Management Team) will lead a team responsible for executing Regulatory Management activities.

Responsibilities:

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
• Providing guidance and coaching on requirements necessary to ensure adherence with internal policy and designated regulation
• Participating with work team developing updates and training to any Front Line Unit (FLU) procedures for the designated regulation
• Evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

Skills:

• Controls Management
• Oral Communications
• Risk Management
• Stakeholder Management
• Strategy Planning and Development
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Talent Development
• Data and Trend Analysis
• Decision Making
• Monitoring, Surveillance, and Testing
• Problem Solving
• Quality Assurance

Required Qualifications:

• 7-10 years’ experience in risk management, compliance, operational controls and/or LOB underwriting or operations
• Ability to navigate credit agreements, collateral documentation and loan documents
• Proficient in Outlook, Excel, SharePoint, PowerPoint and WebEx skills
• Ability to work independently and self-manage multiple tasks at once
• Strong communication and collaboration skills
• Ability to lead and execute while maintaining a positive and energetic attitude during times of pressure, adversity, or change
• Candidate must be highly organized
• Candidate must have the ability to solve complex problems, be detail oriented, and demonstrate a high regard for data accuracy 

Desired Qualifications:

• Strong oral and written communication skills including the ability to communicate effectively with leadership, Compliance, Audit and Credit Review on a regular basis
• Experience in Commercial Banking, credit underwriting, monitoring and collateral analysis and familiar with credit policy and procedures
• Regulatory, audit, and/or issue management experience

• Bachelor’s degree preferred or equivalent experience

Will consider any EC Commercial Location

Shift:

Hours Per Week: 

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