& Other Stories is a fashion brand offering women a wide range of shoes, bags, accessories, beauty and ready-to-wear to create their personal style, or story.
Our creative ateliers in Paris and Stockholm design diversified fashion collections with great attention to detail and quality. For us there’s no right or wrong when it comes to style, just possibilities and the joy of self-expression.
We currently have 71 stores and offer online selling on 72 markets through Stories.com and external partners. And we are growing!
As an employee, you are always an ambassador for & Other Stories and part of leading our company forward where everyone is seen as a leader, both for yourself and the work you do. We always have our customers in mind and believe in a welcoming approach where our expertise and fashion knowledge are key. You actively work to achieve great teamwork where our values are the basis for your work and a natural part of our way of working.
& Other Stories is an inclusive and welcoming workplace where great challenges and opportunities are offered to you to grow and where we win together. You encourage and contribute to the shared responsibility of creating and protecting an inclusive and welcoming workplace where everyone can self-identify.
As an & Other Stories Store Manager you are an inspirational leader and brand ambassador who is responsible to drive sales and customer experience. You lead and develop your team by using our Values. You oversee and own all functions within your store.
Job Responsibility including but not limited to:
Sales and profitability
Establishes, monitors, and follows up on sales goals, plans and budgets to optimize profit
Takes action to maximize sales through joint commercial and operational focus
Strong knowledge and understanding of the market and customer to make local adaptions
Good understanding of how to drive sales multi-channel
Manages stock levels to maximize selling
Develops team to ensure knowledge of all product, display guidelines and merchandise information
Ensures garment presentation and visual standards are presented according to expectations
Plans, coordinates and follows up on all campaign set ups, concept upkeep, activities and promotions
Responsible for driving an organic premium customer service experience at all times
Leads by example and coaches staff in the moment to premium customer service expectations
Operations
Responsible for securing all operational routines within the store
Oversees and ensures proper staff planning and scheduling
Upkeeps logistic standards of stockrooms and merchandise, including reductions and transfers
Adheres to our Values, policies and procedures as outlined in company handbook
Leadership
Manages, recruits, on boards, trains and develops the team and keeps an overview of succession planning
Organizes and distributes the work of team, sets priorities and keeps an overview of the tasks to be accomplished
Creates a positive and motivating team environment and acts on Employee Relations concerns
Supports the team on the shop floor as needed
Is straight forward and open minded including when receiving and sharing feedback
Financial Accountability:
Establishes and oversees plans, budgets and variable costs for store; works with comparable sales to last year, sales to budget and future sales trends to maximize profitability
Job Status: Non-Exempt, Salaried
EEOC Classification: OFM
Minimum Candidate
At least-3 years of retail management experience or comparable management experience
Ability to lift in excess of 20 pounds
Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
Ability to climb a ladder and use a step stool
Competencies:
Sales driven and results oriented to improve profitability
Exceptional customer service and interpersonal skills
Strong garment presentation skills with the ability to drive the business through creativity and fashion knowledge
Proven organizational and analytical skills
Ability to take own initiative and take responsibility for actions
Ability to work strategically, tactically and operationally
Ability to multi-task in a fast paced environment and prioritize effectively
Ability to be clear and convincing when communicating goals, information and expectations to staff
Ability to plan and achieve long and short term goals
Ability to coach and apply appropriate developmental tool for each individual
Ability to provide feedback in a constructive and professional way
Open availability including evenings and weekends
All your information will be kept confidential according to EEO guidelines.
This position's annual starting range is $74.234-$92.794
What we offer
An inclusive workplace, driven by creativity, our values, and an entrepreneurial spirit. Fashion, fun and action are essential parts of our daily work. We believe in being creative, personal, and flexible, which makes it easy to collaborate within all parts of the brand and sparks growth, for you and for us. At & Other Stories, we work in teams and lead by example. Other benefits include:
- Competitive Medical and Dental insurance
- 25% Employee Discount Across All H&M Group Brands
- Uniform Allowance
- Paid Vacation and Wellness days
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